Happy Holidays!

Happy Holidays!
I wish all of you a Merry Christmas and a Happy New Year! May your holiday celebrations be merry and bright, filled with delight, warmed by the love of family and friends, making wonderful memories of which there is no end. Thank you for sharing your love of all things stamping with me. I cherish the memories we have made together at workshops, classes, open houses, and whenever we have been able to be together! I hope we have many more stamping recesses to share in the upcoming year! Happy stamping always,

Stampin’ Scrub Unavailable For Extended Period

STAMPIN’ SCRUB UNAVAILABLE FOR EXTENDED PERIOD


Our Stampin’ Scrub manufacturer has notified us they are unable to obtain raw material for the Stampin’ Scrub. We’ve been told to expect an extended delay in availability of this item as the manufacturer locates new materials. We will resolve this as quickly as we can, but we expect this process to take several months.
This outage has particularly affected thousands of our newest recruits who receive this item as part of their Starter Kit. We are working on a separate communication to all new recruits who had a Stampin’ Scrub on backorder. Because of the delayed availability of the Stampin’ Scrub, it will be removed from the Starter Kit, and new recruits will be allowed to place a special order for any $24.95 stamp set (excluding hostess sets) at no charge (including shipping). We will also include suggestions of how to clean their stamps in the interim so their Starter Kit stamps can be cleaned using other methods.
Several customer, workshop, and demonstrator orders are also affected by this issue. We have secured a small amount of inventory from our European warehouse and are shipping them to Riverton. If you or a customer currently have a Stampin’ Scrub on backorder, the order will be filled once we receive the supply from Europe.
This item has been disabled as of noon (MT) Friday, December 3, and we will not be filling backorders for this item after this date. Once the item is available again, we will turn the item on and make it available for ordering.
It is always difficult when unexpected outages occur and we understand this impacts our demonstrators individually in a number of ways. Please know we are working just as quickly and carefully as we can to get this resolved for you and your customers. We apologize for the inconvenience, and we will post more information once we hear from the manufacturer and can provide an update.

Holiday Shipping

We recommend you place your holiday orders by Wednesday, December 15, 2010, by 7:00 PM via phone or 11:50 PM via OEX (all times MT) to receive your orders before Christmas.  Delivery times will vary depending on where you live; if your personal experience indicates that it takes longer for packages to reach you, you will want to allow a little extra time for shipping during the holidays.

All orders we receive by December 15, 2010, will be picked, packaged, and delivered to our courier in plenty of time to arrive by December 24, 2010.  But as you know, we cannot control delivery times; holiday mail volumes are high, and our delivery services encourage customers to ship as early as possible to avoid disappointment.